Department Head
1 month ago
About the Role
The Department Manager will be responsible for leading a team of Sales Advisors to deliver a Great Customer Experience in line with store goals. This includes analysing and following up Sales & Profit KPIs, driving the Hello Member program, and ensuring the department meets H&M standards.
Key Responsibilities
- Analyse and follow up Sales & Profit KPIs for the department.
- Drive the Hello Member program in line with country goals.
- Ensure the department continuously meets H&M standards.
- Evaluate and manage the performance of the team.
- Actively work with a talent pipeline in the department.
What We Are Looking For
- A customer-centric mindset.
- Experience analysing commercial reports and formulating plans to maximize sales.
- Strong organizational skills and the ability to prioritize multiple tasks.
- Excellent communication and relationship building skills.
- The ability to delegate, follow up and provide straightforward feedback.
- Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.
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