Delivering Smiles as a Coles Customer Service Agent

1 week ago


Salamander Bay, Australia Coles Full time
Be Part of the Team Delivering Freshness to Customers

Coles Supermarkets is a dynamic organization with over 800 stores across Australia, and we're seeking a skilled and enthusiastic Customer Service Agent (CSA) to join our team.

About the Role

As a CSA, you'll play a vital role in delivering customer orders to their doors. You'll be behind the wheel of our iconic Coles vans, navigating local neighbourhoods to ensure timely and efficient delivery. Your responsibilities will also include picking and packing orders to the highest standard, ensuring our customers receive their groceries promptly and in excellent condition.

Your Key Responsibilities
  • Deliver exceptional customer experiences by working with enthusiasm, energy, and pace
  • Hold an Unrestricted Australian Driver's Licence and maintain a safe driving record
  • Navigate through busy streets, suburban roads, and regional areas with confidence and safety
  • Be active on your feet, lifting and carrying groceries from the van to your delivery points
  • Work flexible hours across our store trading days, including early mornings, evenings, and weekends
What We Offer

At Coles, we invest in our team members' wellbeing and professional development. Our benefits include:

  • A competitive salary of $60,000 - $70,000 per annum, depending on experience
  • Flexible work arrangements to suit your lifestyle
  • Additional leave entitlements and parental leave provisions
  • A culture that values diversity, inclusion, and respect
About Us

Coles Supermarkets is committed to building a gender-equal team and creating a workplace that's safe and welcoming for everyone. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you require adjustments to our recruitment process, please contact us for further information.



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