Customer Liaison Officer

6 hours ago


North Geelong, Victoria, Australia The Gordon Full time

Imagine yourself in a dynamic and inclusive organisation where you can make a real difference in the lives of students. The Gordon is one of the largest regional TAFEs in Victoria, and we're looking for a talented Customer Liaison Officer to join our team at our Geelong campus.

About the Role

This is an exciting opportunity to work as the first point of contact for internal and external customers at The Gordon. As a Customer Liaison Officer, you will be responsible for responding to face-to-face, email, and call centre enquiries with exceptional customer service and problem-solving skills.

You will have great communication skills and a willingness to help identify how The Gordon can support and deliver educational and lifestyle outcomes. Our staff are passionate about education and committed to empowering students to reach their full potential.

Key Requirements
  • A current Victorian Employee Working with Children Check and a Nationally Coordinated Criminal History Check.
  • Possession of permanent residency status in Australia or a valid Work Visa.
About Us

The Gordon is a values-driven organisation that prioritises diversity, inclusion, and accessibility. We offer a vibrant and supportive work environment where you can thrive and grow in your career.

We pride ourselves on being a Child Safe organisation and align with the Victorian Government's Child Safe Standards.

Benefits
  • Work-life balance
  • Career growth opportunities
  • Professional development
  • Employee Assistance Program (EAP)
  • Free staff parking and close proximity to public transport
  • The Culinary Collective, our own cafeteria, The Social Café, and The Davidson Restaurant
Why Geelong?

Nestled between a beautiful coastline and the Great Ocean Road, Bellarine Peninsula, and the Surf Coast, Geelong offers an ideal setting for achieving a harmonious work-life balance. Whether you're seeking an inner-city, coastal, suburban, or rural home, Geelong has a range of housing options to suit your preferences.

With a lively events calendar, recreational opportunities for sports enthusiasts and leisure seekers alike, Geelong delivers a diverse range of events rich in arts, music, sports, and culture. These experiences are complemented by a variety of dining establishments, ranging from cosy cafes to upscale restaurants with great meals to savour.

How to Apply

To be considered for this exciting opportunity, please submit your application, including a Cover Letter addressing the Key Requirements and a current Resume. Additional supporting documentation outlining your skills, experience, and suitability for the position is also welcome.

Please note that this position requires a current Victorian Employee Working with Children Check and a Nationally Coordinated Criminal History Check.

You must hold permanent residency status in Australia or have a valid Work Visa to apply for this position. If you need reasonable adjustments or support during the recruitment process, please get in touch with our Careers and Talent team to discuss.



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