Customer Liaison Officer
6 hours ago
Imagine yourself in a dynamic and inclusive organisation where you can make a real difference in the lives of students. The Gordon is one of the largest regional TAFEs in Victoria, and we're looking for a talented Customer Liaison Officer to join our team at our Geelong campus.
About the RoleThis is an exciting opportunity to work as the first point of contact for internal and external customers at The Gordon. As a Customer Liaison Officer, you will be responsible for responding to face-to-face, email, and call centre enquiries with exceptional customer service and problem-solving skills.
You will have great communication skills and a willingness to help identify how The Gordon can support and deliver educational and lifestyle outcomes. Our staff are passionate about education and committed to empowering students to reach their full potential.
Key Requirements- A current Victorian Employee Working with Children Check and a Nationally Coordinated Criminal History Check.
- Possession of permanent residency status in Australia or a valid Work Visa.
The Gordon is a values-driven organisation that prioritises diversity, inclusion, and accessibility. We offer a vibrant and supportive work environment where you can thrive and grow in your career.
We pride ourselves on being a Child Safe organisation and align with the Victorian Government's Child Safe Standards.
Benefits- Work-life balance
- Career growth opportunities
- Professional development
- Employee Assistance Program (EAP)
- Free staff parking and close proximity to public transport
- The Culinary Collective, our own cafeteria, The Social Café, and The Davidson Restaurant
Nestled between a beautiful coastline and the Great Ocean Road, Bellarine Peninsula, and the Surf Coast, Geelong offers an ideal setting for achieving a harmonious work-life balance. Whether you're seeking an inner-city, coastal, suburban, or rural home, Geelong has a range of housing options to suit your preferences.
With a lively events calendar, recreational opportunities for sports enthusiasts and leisure seekers alike, Geelong delivers a diverse range of events rich in arts, music, sports, and culture. These experiences are complemented by a variety of dining establishments, ranging from cosy cafes to upscale restaurants with great meals to savour.
How to ApplyTo be considered for this exciting opportunity, please submit your application, including a Cover Letter addressing the Key Requirements and a current Resume. Additional supporting documentation outlining your skills, experience, and suitability for the position is also welcome.
Please note that this position requires a current Victorian Employee Working with Children Check and a Nationally Coordinated Criminal History Check.
You must hold permanent residency status in Australia or have a valid Work Visa to apply for this position. If you need reasonable adjustments or support during the recruitment process, please get in touch with our Careers and Talent team to discuss.
-
Client Relationships Liaison
4 weeks ago
North Geelong, Victoria, Australia Geelong Property Hub Full timeWe're seeking a Client Relationships Liaison to be the welcoming face of our department at Geelong Property Hub.This role involves ensuring our department runs seamlessly, with the Client Relationships Liaison being the first point of contact for incoming inquiries, directing them with grace and efficiency.Key responsibilities include effective time...
-
Customer Liaison Representative
3 days ago
North Geelong, Victoria, Australia The Gordon Full timeAbout The GordonThe Gordon is a leading regional TAFE, committed to providing high-quality education and training that empowers students to reach their full potential. Our diverse range of courses caters to various needs and interests, ensuring our graduates are well-equipped for the modern workforce.We foster a supportive and inclusive environment, valuing...
-
Koorie Liaison Officer
4 weeks ago
North Geelong, Victoria, Australia The Gordon Full timeAbout the RoleThe Gordon is seeking a highly skilled and dedicated Koorie Liaison Officer to join our team. As a key member of our Aboriginal Education Support Unit, you will play a vital role in connecting individuals with our services and opportunities.As a Koorie Liaison Officer, you will serve as the primary point of contact for Aboriginal and Torres...
-
Koorie Liaison Officer
4 weeks ago
North Geelong, Victoria, Australia The Gordon Full timeRole OverviewThe Koorie Liaison Officer will serve as the primary point of contact for Aboriginal and Torres Strait Islander students and community members, providing access to The Gordon's services and staff. This role requires a strong understanding of Aboriginal and Torres Strait Islander cultures and a commitment to fostering educational and cultural...
-
Customer Service Liaison
6 days ago
North Geelong, Victoria, Australia City of Greater Geelong Full timeAbout UsRole OverviewThis role is a great opportunity to work with our team, providing exceptional customer service as the first point of contact for enquiries and complaints.Key ResponsibilitiesDeliver seamless customer experiences by meeting their transactional needs and providing expert knowledge.Educate and support customers to become comfortable with...
-
Senior Koorie Liaison Officer
2 weeks ago
Box Hill North, Victoria, Australia Box Hill Institute Full timeAbout the Role:The Koorie Liaison Officer coordinates student engagement and retention strategies, fostering positive relationships with Koorie students, local communities, service providers, and industry partners. This role involves developing and implementing activities to support the Wurreker Strategy and Reconciliation Action Plan. The successful...
-
Koorie Liaison Officer
3 weeks ago
North Geelong, Victoria, Australia The Gordon Full timeAbout the RoleWe are seeking a dedicated and passionate Aboriginal Liaison Officer to join our team at The Gordon. As a key member of our team, you will play a vital role in connecting individuals with the services and opportunities available at our institution.Key Responsibilities:Provide awareness on education and career pathways for both current and...
-
Senior Koorie Liaison Officer
4 weeks ago
Box Hill North, Victoria, Australia Box Hill Institute Full timeAbout the Role:The Koorie Liaison Officer plays a pivotal role in fostering positive relationships between Box Hill Institute and Aboriginal and Torres Strait Islander students, local communities, and service providers.As a key member of the Student Life team, the successful candidate will coordinate and lead Koorie Student Support Officers, developing and...
-
Box Hill North, Victoria, Australia Eastern Health Full timeRole OverviewElevate the standard of care for Aboriginal and Torres Strait Islander patients by joining our team as an Aboriginal Hospital Liaison Officer. This rewarding role involves providing patient liaison and cultural support, ensuring culturally appropriate care is delivered across various hospital services.
-
Customer Service Ambassador
4 weeks ago
North Geelong, Victoria, Australia Workforce Extensions Full timeWe are seeking a skilled Sales and Service Liaison to join our team at Workforce Extensions Geelong. This role will involve creating sales opportunities through enthusiastic and proactive service provision, accepting and processing orders, and meeting and exceeding customer expectations.About the role:Develop and maintain strong relationships with customers...
-
Customer Liaison Specialist
6 days ago
North Geelong, Victoria, Australia The Gordon Full timeAbout The GordonThe Gordon is a leading vocational education and training provider in Victoria, with a strong focus on delivering high-quality programs that meet the needs of our students and employers.
-
Customer Service Liaison
2 weeks ago
Bayswater North, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking an experienced Customer Service Officer to join our team. The successful candidate will work in an energetic environment with a "can-do" attitude and high personal performance standards.This role involves providing a high level of customer service via phone, confirming orders and deliveries, responding to enquiries, and resolving...
-
Recreation and Open Space Project Officer
4 weeks ago
North Geelong, Victoria, Australia City of Greater Geelong Full timeAbout the RoleWe are seeking a highly skilled and motivated Recreation and Open Space Project Officer to join our team at the City of Greater Geelong. In this role, you will be responsible for overseeing the Council's Open Space areas throughout the municipality, liaising with a broad range of stakeholders, including community members, community groups,...
-
Aboriginal Community Liaison Officer
2 weeks ago
Box Hill North, Victoria, Australia Box Hill Institute Full timeJob DescriptionBox Hill Institute is committed to creating an inclusive and diverse workplace. We are seeking a highly motivated and dedicated individual to join our team as a Koorie Student Support Officer.The successful candidate will provide a range of welfare monitoring and intervention support to ensure the success of Indigenous students at Box Hill...
-
Customer Service and Support Officer
4 days ago
North Geelong, Victoria, Australia Chandler Macleod Full timeMandate: Australian citizenship is required to work within the Federal Government.About the Company:This leading Federal government agency supports Australians in achieving their goals and improving their lives. Their work has a significant impact on the social sector, and you can contribute to making a difference in this role.The company is known for its...
-
Customer Relationship Officer
4 weeks ago
Bayswater North, Victoria, Australia Homestyle Aged Care Full timeAbout the RoleWe are seeking a skilled Customer Relationship Officer to join our team at Homestyle Aged Care. As a key member of our community outreach team, you will be responsible for building and maintaining relationships with potential new residents and their families.Key ResponsibilitiesConduct tours of our facilities to showcase the quality of care and...
-
Public Art Project Officer
2 weeks ago
North Geelong, Victoria, Australia City of Greater Geelong Full timeThe City of Greater Geelong invites applications for a Public Art Project Officer to join their team. As a key player in the Public Art Program, you will be responsible for overseeing the operations of the program and spearheading the development and implementation of new public art projects. This role will involve building internal and external...
-
Aboriginal Health Liaison Specialist
2 weeks ago
Box Hill North, Victoria, Australia Eastern Health Full timeAbout the RoleThe Aboriginal Hospital Liaison Officer will play a vital role in ensuring the delivery of culturally safe care to Aboriginal and Torres Strait Islander patients within our hospital setting. This position involves providing patient liaison and cultural support to patients across various departments, ensuring that their unique needs are met and...
-
Aboriginal Health Liaison Specialist
4 weeks ago
Box Hill North, Victoria, Australia Eastern Health Full timeAbout the RoleThe Aboriginal Hospital Liaison Officer will provide effective cultural support to Aboriginal and Torres Strait Islander patients within the hospital setting. This role involves patient liaison and cultural support across Emergency Department, acute, sub-acute and in-patient services.The successful candidate will ensure that culturally...
-
Resident Liaison Specialist
1 week ago
Bayswater North, Victoria, Australia Homestyle Aged Care Full timeAbout the RoleAs a Resident Liaison Specialist, you will utilise your exceptional relationship-building, communication, and customer service skills to conduct tours for potential new residents and maintain relationships with referrers in the community.This is a fast-paced role that involves key customer service, relationship management, and administration...