Customer Service Associate

1 week ago


Bribie Island North, Australia Coles Full time
About Us

Liquorland is a leading local company in the liquor industry, committed to providing great customer experiences. As part of Coles Group, we make shopping for great beverages easy with a wide range of local and imported brands.

Job Overview

We are seeking an enthusiastic and knowledgeable Team Member to join our team as a Customer Service Associate or Sales Assistant - Liquor Industry. This role involves engaging with customers, providing excellent service, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities
  • Provide exceptional customer service by responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain knowledge of products, including local and imported brands, and be able to provide recommendations to customers.
  • Work effectively as part of a team to achieve sales targets and drive business growth.
  • Ensure accurate handling and processing of transactions, including cash handling and stock management.
Requirements
  • A commitment to delivering exceptional customer service and a positive store experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Knowledge of the liquor industry and products, with a passion for sharing this knowledge with customers.
  • The ability to work in a fast-paced environment and meet sales targets.
  • A current accredited Responsible Service of Alcohol (RSA) qualification.
Benefits
  • A competitive salary of $45,000 per year, plus benefits and bonuses.
  • The opportunity to work for a leading company in the liquor industry.
  • Professional development opportunities, including training and mentoring.
  • A fun and dynamic work environment with a team-oriented culture.
What We Offer

Liquorland offers a range of benefits, including a competitive salary, opportunities for professional development, and a fun and dynamic work environment. We are committed to creating a workplace that is safe, respectful, and inclusive for all employees. If you are passionate about the liquor industry and providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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