Senior Aged Care Admissions Specialist

4 days ago


Chadstone, Victoria, Australia Aged Care GP Full time
Aged Care Admissions Role

Estimated salary: $65,000 - $80,000 per annum.

We are seeking an experienced Group Admissions Coordinator to join our team at Aged Care GP. As a Senior Aged Care Admissions Specialist, you will play a pivotal role in assisting families with support and understanding as they transition their loved ones into aged care.

About the Role:

This is a full-time opportunity working across multiple homes located in Melbourne's eastern suburbs, Monday to Friday. You will be responsible for collaborating with the Home Manager and Administration Officers to ensure delivery of all sales and admissions commitments.

Your Key Responsibilities:

  • Ensure delivery of the function's KPIs and efficient management of resources.
  • Operate as a subject matter expert in admissions portfolio.
  • Establish and develop effective relationships with internal and external team members, service providers, and clients.
  • Drive exceptional service through the delivery of the Welcome process and post-admission process.
  • Manage professional relations with families and key stakeholders.
  • Ability to support and work in additional admissions portfolio when required.
  • Continuous growth and improvement.

Required Skills and Qualifications:

  • Previous experience working in aged care admissions role.
  • Ability to meet deadlines, be self-motivated, and work under pressure.
  • Comply with all Privacy Legislation requirements and confidentiality statements.
  • Excellent written and verbal communication skills, across all stakeholders.
  • Demonstrated experience in using software applications.
  • Understanding of AN-ACC funding requirements in aged care.
  • A commitment to improving residential aged care admission processes.
  • Ability to identify, resolve, and manage problems.
  • Current Police Check.

What We Offer:

  • Gain valuable experience and knowledge working alongside seasoned professionals.
  • Become a trusted member of our support team, contributing to our success and growth.
  • Enjoy our rewards and recognition initiatives that celebrate your hard work and dedication.
  • Join a family-owned company that upholds a strong set of values and principles.
  • Be part of a mission-driven team that truly values the elderly and their stories.
  • Opportunities for professional growth and creative expression.
  • EAP support.
  • A supportive environment where your ideas matter.


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