Store Leadership Position

5 days ago


Cairns City, Queensland, Australia BCF Full time

At BCF, we're seeking a dedicated leader to join our team as a Customer Service Manager. This exciting opportunity will allow you to share your passion for fishing with like-minded individuals and inspire others to get the most out of their leisure time.

As a Customer Service Manager, you'll be responsible for leading our teams to provide solutions and engaging experiences. Your key responsibilities will include:

  • Building a customer-centric culture to deliver exceptional customer service every time
  • Sharing your product knowledge and experience to help customers make informed decisions
  • Leading, developing, and motivating a team to meet their full potential
  • Thriving in a fast-paced and rapidly changing environment

As a valued member of our team, you'll enjoy great work-life balance, career development opportunities, and a range of benefits, including:

  • Significant discounts across all our brands
  • A vibrant, team-oriented culture that encourages new ideas
  • Corporate rates on travel, accommodation, health, and fitness, financial services, insurances, and entertainment
  • Paid Parent Leave program supporting both primary and secondary carers

Join us at BCF and be part of a dynamic team that's passionate about inspiring customers to get the most out of their leisure time.



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