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Hotel Operations Supervisor

2 weeks ago

Sydney, New South Wales, Australia CKE Restaurants Full time
Job Description

The Night Manager will be responsible for overseeing the smooth operation of the hotel during night shifts. This includes ensuring the safety and security of guests, managing financial transactions, and verifying the accuracy of guest accounts.

Main Duties:
  • Incident Response: Responding to incidents and resolving issues promptly and professionally.
  • Team Collaboration: Collaborating with other departments to ensure seamless communication and coordination between shifts.
  • Customer Service: Providing exceptional customer service to guests, addressing their needs, and resolving any issues or complaints in a professional and timely manner.
  • Leadership: Demonstrating leadership skills and providing guidance to junior staff members when needed.