Customer Experience Ambassador

3 weeks ago


Preston, Victoria, Australia Dusk Full time

Unlock Your Potential as a Customer Experience Ambassador

Are you passionate about delivering exceptional customer experiences and creating a warm, inviting atmosphere? Do you have a knack for bringing homeware dreams to life? We're seeking a talented Customer Experience Ambassador to join our team at dusk Northlands.

Key Responsibilities:

  • Deliver perfect customer experiences, exceeding expectations and leaving customers satisfied.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store visually enticing for our customers.
  • Team up with colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • Energy, positivity, and a spark of fun in your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.


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