Operational Excellence Lead
4 days ago
We are looking for a talented individual to join our team as an Operational Excellence Lead. In this role, you will be responsible for driving process improvements, enhancing operational efficiency, and ensuring high-quality service delivery.
This is an excellent opportunity to make a meaningful impact on our customers' experiences and contribute to the growth and success of Stryker. If you are a motivated and results-driven professional with a passion for customer service, we encourage you to apply.
Responsibilities- Lead, develop, and inspire a high-performing customer service team of 6.
- Implement strategies to enhance operational efficiency, audit compliance, and service delivery.
- Collaborate with internal and external stakeholders to achieve common goals.
- Minimum of 5 years in a customer-facing role.
- Strong understanding of customer service operations and impact in the medical device industry.
- Full working rights in Australia.
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