Cruise Industry Professional

3 days ago


Gold Coast, Queensland, Australia StudentUniverse Full time

Welcome to Our Team

We're passionate about delivering unforgettable cruise experiences to our customers. As a Cruise After Sales Consultant, you'll play a vital role in ensuring our customers' satisfaction.

About Your Job

  • You'll work directly with customers to address their queries, concerns, and product/service-related issues.
  • Deliver tailored solutions that meet our customers' needs.
  • Maintain a comprehensive understanding of our company's products, services, and policies.

What You Need

  1. At least 2 years of experience in customer-facing roles.
  2. An exceptional ability to manage multiple tasks simultaneously.
  3. Fluency in Microsoft Office suite or similar software.
  4. The capacity to build lasting relationships with customers.
  5. Familiarity with fast-paced environments.
  6. Excellent problem-solving, interpersonal, and communication skills.
  7. A love for international travel.

Perks

  • Regular training and skill enhancement opportunities.
  • Grow your career across various brands and industries.
  • Exclusive discounts on travel and other benefits.
  • Access to expert health and wellness services and financial guidance.
  • Work in a modern, beachside office with excellent facilities.
  • Join us for social events, celebrations, and community activities.
  • Take time off to give back to the community.


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