
Customer Service Representative
7 days ago
Service Advisor Job Description:
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- We are seeking a highly motivated Service Advisor to provide exceptional customer service and play a key role in our retail automotive service department.
The successful candidate will be responsible for:
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- Determining customer requirements and providing quotes for repair jobs.">
- Liaising with the workshop and parts departments to ensure seamless communication and customer satisfaction.">
- Meeting and exceeding manufacturers CSI targets by delivering high-quality customer service and ensuring prompt resolution of customer complaints.">
The ideal candidate will possess:
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- Experience in a similar role within a retail automotive service department.">
- Excellent communication, numeracy, and customer service skills.">
- A willingness to go above and beyond to exceed customer expectations.">
- Solid automotive technical knowledge.">
- Punctuality and reliability.">
- A professional attitude and strong organizational skills.">
- A current driver's license.">
- Ability to work in a team environment.">
- Care and attention to detail.">
- Residency entitlements to work in Australia.">
We offer a dynamic and friendly work environment, career opportunities, and an attractive salary and commission package.
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