Chief Customer Experience Officer

1 day ago

Shellharbour City Council, Australia beBeeCustomerCentricity Full time $90,000 - $130,000
Job Overview

The key responsibilities of this role involve leading a team to maintain optimal production and quality, ensuring great availability for customers.

Main Responsibilities
  • Foster customer satisfaction through exceptional service - Acknowledge, Care & Thank.
  • Maintain safety protocols for the team and customers.
  • Oversee department operations and provide leadership support to team members.
  • Collaborate with colleagues to achieve outstanding results and grow knowledge.
What We Offer
  • Promote career growth opportunities through our Leadership Pathway.
  • Flexible work arrangements to balance personal life.
  • Access to workplace support including 24/7 access to our Employee Assistance Program.
  • Competitive leave policy.
About The Role

This Department Manager position involves end-to-end leadership of your department, fostering a connected, flexible and high-performing team committed to serving customers and communities. You will play a key role in day-to-day functions while working closely with the store management team and team members.

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