Senior Retail Operations Leader

2 days ago

Melbourne, Victoria, Australia beBeeImpact Full time $60,000 - $80,000
Key Role: Retail Store Manager

About Our Business

We're a global leader in the second-hand industry, striving to make a positive impact on our customers and community. With a strong commitment to reuse and sustainability, we aim to set the standard for excellence in our field.

The Retail Store Manager plays a pivotal role in leading our retail operations team, ensuring exceptional customer service is delivered across all touchpoints.

A typical day for this role might include:

  • Analyzing sales data to optimize store layouts and maximize revenue
  • Collaborating with senior management to develop strategic plans for future growth
  • Cultivating a culture of excellent customer service among team members
  • Welcoming new hires and providing a comprehensive onboarding experience
  • Maintaining high standards of customer satisfaction through active engagement and feedback

About You

To excel in this position, you'll require:

  • A flexible schedule accommodating full-time hours, including weekends
  • Proven experience in managing teams within fast-paced environments, ideally in retail or related industries
  • Exceptional communication and coaching skills to empower team members
  • A results-driven approach, focusing on delivering tangible outcomes
  • A passion for delivering exceptional customer experiences at every interaction
  • A willingness to learn and adapt, embracing continuous improvement
  • An unwavering commitment to integrity, upholding high ethical standards

We value diversity and inclusivity, creating an environment where everyone can thrive. Join us in our mission to champion reuse and make a meaningful difference in our communities.

Becoming a part of our team means enjoying various benefits, including training opportunities, career development, and bonus schemes. If you're passionate about driving results and making a lasting impact, we'd love to hear from you.

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