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Automotive Service Professional

2 months ago

Bayside, New York, Australia Macro Recruitment Full time
Service Advisor Opportunity

A permanent full-time position is available within a well-established automotive dealership in the south-eastern suburbs of Melbourne. As a service advisor, you will play a crucial role in delivering exceptional customer service and ensuring the satisfaction of our valued clients.

Key Responsibilities:
  • Greet customers and assess their service needs to provide accurate and timely solutions.
  • Communicate effectively with technicians to diagnose and repair vehicles, ensuring seamless collaboration and efficient workflow.
  • Provide detailed cost estimates and prioritize repairs to meet customer expectations and deadlines.
  • Build strong relationships with customers through regular follow-ups and maintain a high level of customer satisfaction.
Requirements:
  • Proven experience as a service advisor in the automotive industry, with a strong understanding of vehicle repair and maintenance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and technicians.
  • Strong customer service orientation, with a focus on delivering exceptional experiences and meeting customer needs.
  • Ability to multitask and prioritize in a fast-paced environment, with a high level of organizational skills and attention to detail.
  • Basic computer proficiency, with experience in using automotive software and systems.

This is an excellent opportunity to join a close-knit and long-standing team dedicated to supporting your growth and development. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting role.