Customer Experience Director

3 weeks ago


Gungahlin, Australian Capital Territory, Australia Bed Bath N' Table Full time
About Us

Bed Bath N' Table is a 100% Australian owned family run business dedicated to helping customers create their dream home. With over 180 stores across Australia and key locations in New Zealand and Singapore, our team is passionate about delivering exceptional customer experiences.

Our Offerings
  • A unique rotating roster that supports work-life balance
  • The opportunity for leadership and career progression
  • Training and coaching with your Regional Manager
  • Recognition of our high-performance culture through our store rewards program
  • An opportunity to earn additional remuneration on public holidays
  • Access to Staff discounts of 30% off full price products and an additional 15% off reduced items
  • A thank you bonus for successfully referring new talent to join our team
  • Access to our Employee Assistance program for continuous support
About the Role

We are seeking a passionate Store Manager to join our talented team at our beautiful Gungahlin store. As the most senior member, you will partner closely with the Assistant Manager to develop and coach the team to deliver expert home styling advice and drive outstanding store sales.

Key Responsibilities
  • Develop and implement strategies to achieve monthly sales targets and individual KPIs
  • Prioritize excellent customer service to exceed expectations
  • Create a beautiful home environment through detailed home styling
About You
  • A desire to be part of a high-performance culture
  • Previous experience in retail sales with a passion for delivering exceptional customer service
  • A passion for home styling and creating a beautiful home environment


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