Benefits Assessor

1 month ago

Perth, Western Australia Perth & Kinross Council Full time

Job Title: Benefits Assessor

Job Summary:

We are seeking a highly organized and detail-oriented Benefits Assessor to join our Revenues and Benefits team. As a Benefits Assessor, you will be responsible for the administration, assessment, and communication of Housing Benefit and Council Tax Reduction awards.

Main Duties:

  • Manage a caseload of benefits applications and assessments
  • Interpret legislation and communicate decisions to customers
  • Apply attention to detail and utilize arithmetical skills to ensure accurate decisions and payment of public funds
  • Exercise knowledge and understanding of the wider welfare system
  • Provide excellent customer service and communicate effectively with customers
  • Maintain confidentiality and handle sensitive information with dignity and respect

Requirements:

  • Excellent prioritization and organization skills
  • Ability to work as part of a team and thrive in a fast-paced environment
  • Good knowledge of Local Government services and purpose
  • Excellent IT skills with a good working knowledge of the Microsoft Office 365 suite of packages

What We Offer:

Perth & Kinross Council offers a range of benefits to support your physical, mental, and financial wellbeing. We provide supportive management and flexible working arrangements to help you achieve a healthy work-life balance. You will have access to training and support for continued professional development.

How to Apply:

Please apply online or visit one of our public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please contact us to discuss.

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