Customer Engagement and Visual Design Expert

1 month ago

Sydney, New South Wales, Australia Remote Staff Full time

Company Overview: Remote Staff is a family-owned and locally operated enterprise dedicated to the distribution of nutritional products. Our team thrives on innovation, creativity, and a commitment to delivering exceptional products and experiences for our clientele. We are currently seeking a talented individual to fill the role of a Marketing, Graphics Design, and Customer Outreach Specialist.

Position Overview: In the capacity of a Marketing, Graphics Design, and Customer Outreach Specialist, you will play a pivotal role in shaping our brand identity, engaging our target demographic, and ensuring high levels of customer satisfaction. You will work collaboratively with various departments to develop and implement marketing strategies, create visually compelling graphics, and interact with customers to foster enduring relationships.

Key Responsibilities:

  • Design and implement comprehensive marketing initiatives aimed at boosting brand visibility and attracting new clientele.
  • Produce eye-catching graphics for a variety of marketing materials, including advertisements, social media content, email campaigns, and website visuals.
  • Perform market analysis to identify trends and opportunities for business expansion.
  • Oversee social media channels to enhance community engagement and elevate brand awareness.
  • Engage with customers through various communication channels to address inquiries, collect feedback, and resolve issues efficiently.
  • Collaborate with the sales team to support lead generation and customer relationship management.
  • Track key performance metrics and generate reports to evaluate the effectiveness of marketing efforts and customer outreach activities.

Qualifications:

  • Bachelor's degree in Marketing, Graphic Design, Communications, or a related discipline.
  • Proven experience in marketing, graphic design, and customer outreach, ideally within the relevant industry.
  • Expertise in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Solid understanding of social media platforms, content management systems, and email marketing tools.
  • Exceptional written and verbal communication skills, with the ability to convey ideas clearly and persuasively.
  • Creative thinker with meticulous attention to detail and a passion for staying current with industry trends.
  • Adept at managing multiple tasks, prioritizing effectively, and thriving in a fast-paced environment.
  • Positive attitude, collaborative spirit, and a commitment to achieving outstanding results.

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