Administrative Operations Specialist

2 weeks ago


Canberra, ACT, Australia Serco Full time

Serco is a leading provider of critical services across various sectors, including Defence, Immigration, and Justice.

We offer competitive salaries to support your career growth and success. Our salary range for this role starts at $65,000 per annum.

About the Role

The Operations Coordinator will play a key role in supporting regional performance and stakeholder relationships. Key responsibilities include:

  • Coordinating workforce activities, including roster management and leave approvals
  • Ensuring compliance with mandatory training and staff readiness requirements
  • Supporting recruitment, onboarding, and offboarding processes
  • Managing data accuracy in workforce tools and reporting to stakeholders
  • Optimising rosters and addressing payroll-related queries
  • Assisting with internal and client reporting requirements

Requirements

To be successful in this role, you'll need:

  • Strong attention to detail and data management skills
  • Excellent organisational and time management capabilities
  • Proficiency with MS Office tools and business intelligence platforms (e.g., Power BI)
  • Ability to adapt to change, work independently, and meet competing deadlines
  • Prior administrative experience in a 24/7 rostering environment (preferred)
  • Australian citizenship and eligibility to obtain Baseline Security Clearance

About Serco

At Serco, we deliver critical services that make a real difference in people's lives. We're committed to collaboration, innovation, and employee growth.



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