Heavy Vehicle Workshop Operations Manager

2 days ago


Perth, Western Australia CTS People Full time

A skilled Workshop Controller is required to lead and manage the dynamic workshop operations at a reputable truck dealership in Perth, Western Australia. The successful candidate will work with premium brands such as Mercedes-Benz, Freightliner, and Fuso.

This role offers an excellent opportunity to be an essential part of a well-established dealership, ensuring the smooth running of daily operations, providing support to technicians, and maintaining high standards of customer service.

  • **Leadership Role:** Oversee the day-to-day operations of the workshop, including scheduling and allocating tasks to ensure efficient workflow.
  • **Team Development:** Lead and mentor technicians and apprentices to enhance their skills and knowledge, promoting a culture of continuous learning and improvement.
  • **Record Keeping:** Maintain accurate records of work orders, invoices, and job progress to ensure seamless communication between teams and stakeholders.
  • **Customer Service:** Ensure top-quality customer service and satisfaction by communicating effectively with service advisors to keep customers updated on their vehicle's status.
  • **Compliance:** Ensure compliance with warranty guidelines and company standards to protect the dealership's reputation and maintain strong relationships with suppliers.
  • **Performance Enhancement:** Develop and implement strategies to enhance workshop performance, identifying areas for improvement and implementing changes to increase efficiency and productivity.

This is an exciting opportunity for a motivated individual ready to take the next step in their career and join a forward-thinking dealership in the heavy vehicle industry.

The estimated salary for this position is approximately **$80,000 - $120,000 per annum**, depending on experience and qualifications.



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