Service Delivery Leadership

2 days ago


Brisbane, Queensland, Australia beBeeServiceDelivery Full time $140,000 - $170,000
Service Delivery Leadership Role

A pivotal position where you will manage service delivery across multiple clients, ensuring smooth operations and customer satisfaction.

Your Key Responsibilities
  • Lead daily service delivery for assigned clients, overseeing the coordination of work orders, projects, and contracts.
  • Facilitate regular client meetings, maintaining effective communication strategies and escalating issues promptly.
  • Manage incident response, SLA compliance, and reporting activities to ensure high-quality service delivery.
What We Are Looking For
  • You are a confident communicator and natural collaborator with a strong grasp of commercial service metrics, SLAs, and KPIs.
  • Demonstrated experience in managing professional services delivery across multiple clients, with a focus on strategic planning and execution.
  • Tertiary qualification in Business, Technology, or a related field, with a strong emphasis on leadership and management skills.

 

Benefits of this Role
  • The opportunity to lead a high-performing team and drive business growth through exceptional service delivery.
  • A dynamic and supportive work environment that fosters collaboration, innovation, and continuous improvement.
  • The chance to develop and apply your leadership skills in a challenging and rewarding role.

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