Customer Service Professional

4 days ago


Ballarat, Victoria, Australia One Power Solar & Electrical Full time

We are seeking a Customer Service Professional to join our team at One Power Solar & Electrical. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers via multiple channels.

Key Responsibilities:

  • You will serve as the first point of contact for customer service and account management.
  • You must be able to understand individual customer needs and deliver a personalised experience.
  • Support customers through multiple channels, including voice line, web messaging, smart phone apps, social media enquiries and email.

Requirements:

  • You must have exceptional customer service skills and the ability to navigate multiple computer systems in a fast-paced environment.
  • You should be passionate about customer service and an excellent communicator.
  • You must be able to adapt and retain product knowledge in dynamic markets.
  • You must have full working rights in Australia and be at least 18 years of age.
  • You must be able to complete background and police checks.


  • Ballarat, Victoria, Australia Hearing Australia Full time

    Welcome to the opportunity to make a meaningful impact on people's lives as a Customer Service Officer with Hearing Australia.About UsWe are a trusted leader in hearing health, dedicated to supporting and empowering individuals of all backgrounds. Our mission is to deliver exceptional services that improve the lives of Australians with hearing loss.As a...


  • Ballarat, Victoria, Australia Service Stream Full time

    BenefitsAccess to StreamLife, our Employee Benefits Program that provides a fantastic range of retail savings at hundreds of top brands as well as resources to help you stay active and healthy.Industry leaders providing services to the community for more than 30 years. Ongoing work.As an organisation of 5000 people, this is a place where you can build a...


  • Ballarat, Victoria, Australia Serco Full time

    Company OverviewSerco is a global organization responsible for delivering essential public services around the world. We are innovators committed to redesigning and improving public services for the benefit of everyone.About UsWe have a team of 50,000 people working together to provide critical services in areas including defence, justice, immigration,...


  • Ballarat, Victoria, Australia Randstad Full time

    About the RoleAs an experienced leader in operational leadership, call center management, and debt collections or credit management, you will make a lasting impact on exceptional customer experiences. Your strong background in managing large, multi-disciplinary teams will enable you to provide leadership and support to the Customer Experience & Credit...


  • Ballarat, Victoria, Australia El Jannah Full time

    El Jannah is a leading provider of quality food and beverage services, and we're seeking a highly motivated and enthusiastic individual to join our team as a Sandwich Artist. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and is looking for a career with opportunities for growth and...


  • Ballarat, Victoria, Australia Officeworks Ltd Full time

    We are seeking passionate part-time team members to join us in our Officeworks Ballarat store. As a customer service specialist, you will work together with the team to ensure great customer service is always delivered.About the RoleThis role requires flexibility across a range of operating hours on weekdays and weekends. You will be responsible for...


  • Ballarat, Victoria, Australia Recruit Fast Pte. Ltd. Full time

    **Company Overview:**We are Recruit Fast Pte. Ltd., a dynamic and fast-paced organization dedicated to delivering exceptional customer experiences.**Job Title:** F&B Service Crew**Salary Range:** $2,000 to $2,600 per month, plus a $3,600 new joiner bonus.**Working Location:** Our team is based at various locations including Parkway Parade, Great World City,...


  • Ballarat, Victoria, Australia Planet Fitness Australia Full time

    OverviewBravoFit is the Australia franchisee of Planet Fitness (NYSE), a leading global brand in fitness centers with over 2,700 clubs worldwide.Job DescriptionAs a Membership Services Representative, you will be the face of our club, providing exceptional customer service to members and guests. Your primary responsibilities include greeting and saying...


  • Ballarat, Victoria, Australia MOR Accountants Full time

    MOR Accountants invites applications for a Financial Services Professional position.As a member of our Tax Compliance and Advisory team, you will be responsible for managing a diverse range of accounting clients.Your duties will include examination of client accounts; preparation of financial statements and tax returns; and provision of advisory services for...


  • Ballarat, Victoria, Australia Calvary Care Full time

    About the RoleAs a key member of the Calvary team, you will play a vital role in ensuring the efficient delivery of services to our clients and residents. Your main duties will include:Ensuring clear and timely administrative activities to support customer careFacilitating communication with residents, their representatives, and other stakeholders regarding...


  • Ballarat, Victoria, Australia Officeworks Full time

    Our Commitment to Diversity and InclusionWe pride ourselves on being an inclusive and diverse work environment. We welcome applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities. We are committed to providing a safe and supportive work environment for everyone.About the...


  • Ballarat, Victoria, Australia Melba Support Services Part time

    About the Position:This Customer Service and Support Officer role is an exciting opportunity to join a dynamic team at Melba Support Services. The successful candidate will be responsible for providing administrative support to the team, including managing and responding to enquiries, coordinating reception activities, and assisting with basic clerical...


  • Ballarat, Victoria, Australia Westpac Full time

    Job DescriptionThis is a full-time role based in our Ballarat branch, working Monday to Friday. As a Teller and Customer Support Specialist, you'll have the opportunity to develop your skills and knowledge in areas such as:Customer service and relationship buildingFinancial product knowledge and salesTransaction processing and reconciliationCash handling and...


  • Ballarat, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    Job DescriptionThe role of Banking Consultant involves delivering a high standard of customer service to ensure customers are not only satisfied but strong advocates for ANZ.You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.As a Banking Consultant, you will have the...


  • Ballarat, Victoria, Australia ANZ Full time

    About ANZWe're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.


  • Ballarat, Victoria, Australia Polyaire Full time

    About UsPolyaire Pty Ltd is a leading provider of air conditioning solutions, established in 1973 with 27 branches across Australia. Our company values include delivering outstanding customer service, building relationships and being a key member of the team.About the RoleThis position will suit a self-motivated, 'hands on' individual who enjoys variety in...


  • Ballarat, Victoria, Australia Royal Automobile Club of Victoria Full time

    Royal Automobile Club of Victoria invites applications from skilled travel professionals to join our leisure team as a Retail Travel Sales Consultant. As a member of our team, you will contribute to delivering great service and creating unforgettable travel experiences for our customers, utilising your extensive knowledge of global destinations and...


  • Ballarat, Victoria, Australia Melba Support Services Part time

    Job SummaryThis role is responsible for providing administrative support to the reception team at Melba Support Services. The successful candidate will be responsible for managing and responding to enquiries, coordinating reception activities and assisting with basic clerical tasks.Key ResponsibilitiesManage and respond to enquiries via phone, email and...

  • Field Technician

    2 days ago


    Ballarat, Victoria, Australia Service Stream Full time

    Key ResponsibilitiesAccurately read allocated meter routes in a timely, efficient, and safe manner.Uphold the Service Stream safety standards and publicly represent Service Stream and our clients in a professional manner.Understand and ensure targets are met.Ability to work independently but also work with other members of the team.Regularly communicate with...


  • Ballarat, Victoria, Australia Cater Care Group Part time

    Leadership Opportunity - Front of House SupervisorCater Care Australia is seeking an experienced and motivated leader to fill the role of Front of House Supervisor at our education site in Ballarat, VIC.The successful candidate will be responsible for leading our front-of-house team and ensuring that our customers receive excellent service.This is a...