Quality Assurance Specialist
1 week ago
Job Title: Quality Assurance Specialist
Role Overview:
We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for reviewing and refining factual investigation reports, producing detailed content, and communicating effectively with stakeholders.
Main Responsibilities:
- Review and refine factual investigation reports to ensure they meet the required standard.
- Produce relevant and detailed content for investigation reports.
- Communicate effectively with investigators, report writers, and other stakeholders.
- Maintain accurate records and databases following established processes.
- Provide structured feedback to investigators and report writers.
Essential Skills and Qualifications:
- Relevant experience in insurance investigations within Workers Compensation, CTP, and General Insurance schemes.
- Excellent communication and writing skills, including grammar, spelling, and report preparation abilities.
- Proven ability to work under pressure and meet deadlines.
- Strong attention to detail and effective communication skills.
What We Offer:
- Competitive remuneration rates.
- Flexible work arrangements, including remote work options.
- A comprehensive induction and thorough training in case management systems.
- Additional employee benefits for casual or permanent staff.
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