
Customer Experience Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative.
Job Description:
- Deliver exceptional customer service to every visitor to our store, ensuring a seamless and memorable experience.
- Process transactions accurately and efficiently at the point of sale, maintaining high standards of cash handling and reconciliation.
- Maintain a visually appealing store environment that aligns with our brand guidelines and visual merchandising standards.
- Receive and process stock deliveries, accurately logging inventory and maintaining a well-organized stockroom.
Key Skills and Qualifications:
- A positive attitude and willingness to learn and adapt in a fast-paced retail environment.
- The ability to work independently and as part of a team, demonstrating excellent communication and interpersonal skills.
- Strong alignment with our brand values and vision for delivering an exceptional customer experience.
- Flexible availability, including evenings, weekends, and public holidays.
- A reliable mode of transportation is essential for this role.
- Prior retail or hospitality experience is desirable but not essential; we value a positive attitude and eagerness to learn over specific qualifications.
Benefits:
- Opportunity to be part of a dynamic and growing organization, with a focus on career development and progression.
- Competitive hourly rate and benefits package, including opportunities for bonuses and recognition.
- Unlimited clothing discount for you and your direct family members.
- Employee engagement initiatives, including team training nights, quarterly feedback surveys, and peer-nominated award programs.
- State-of-the-art learning tools and resources to support your professional growth and development.
About Us:
We are a leading Australian-owned and operated clothing brand, with a passion for delivering high-quality garments at affordable prices. Our mission is to provide an exceptional customer experience, with a focus on building long-term relationships and fostering a loyal community of customers.
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