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Executive Operations Manager

2 weeks ago


Melbourne, Victoria, Australia UniLodge Australia Pty Full time
About the Role

As a Property Manager Operations, you will be responsible for providing exceptional customer service experiences to internal and external customers. You will oversee all aspects of the property, including resident experience, financial management, occupancy, sales, and administration.

The successful candidate will maintain the property to the highest level of cleanliness and presentation, nurture key stakeholder relationships as part of a team, optimize financial returns, and manage the property according to operating agreements and Key Performance Indicators (KPIs).

You will also aid in the preparation of budgets, resolve issues effectively and efficiently, and apply effective incident management. Additionally, you will provide overall leadership, guidance, and direction to develop a team of high-performing staff.

About You

To be successful in this role, you will require demonstrated experience in property or building management, leading and managing a team, problem-solving, and incident management. You must be a master multi-tasker with great organizational skills, possess strong written and verbal communication skills, and have high computer literacy. You should also hold current First Aid and CPR certification, a Working with Children Check (VIC), unrestricted work rights in Australia, and a National Police Check completed within the last three months. Furthermore, you must be able to work full-time hours across a MON-FRI roster.

Benefits

We offer a range of benefits, including career progression opportunities, personal and professional development through online and face-to-face training and courses, a focus on employee wellbeing, full uniform provided, an inclusive culture, various leave options, performance recognition programs, rewards, flu vaccinations, and access to Insider Rates at Essence Hotels and Apartments.