Customer Development Manager

1 month ago


Sydney, New South Wales, Australia Hill's Pet Nutrition Full time
About Us:
Hill's Pet Nutrition is a global leader in pet food innovation, committed to enhancing the health of pets and people while prioritizing sustainability and social responsibility. Our diverse portfolio spans Oral Care, Personal Care, Home Care, and Pet Nutrition.

Job Summary:
We are seeking a Customer Development Manager to join our team in Sydney. Reporting to the Customer Development Director, you will be key to building and growing our Brands in the e-commerce market. You will be passionate about elevating the Hill's business by translating brand strategies into sales and marketing plans to drive category, share, and sales for Hill's and our retail partners.

Key Responsibilities:
- Own all elements of the Customer P&L, manage 6Ps, forecasting, and planning from beginning to end internally and externally
- Directly manage customer accounts, fostering strong relationships, strategically planning business to grow/drive sales and ensuring profit goals are met
- Deliver sales targets within investment guidelines and alignment with global and regional brand strategy by strategizing and recommending promotional plans
- Collaborate with cross-functional teams such as the broader Customer Development Team, Marketing, Digital, and Supply Chain functions to build business opportunities and ensure planning accuracy

About You:
- Relevant degree qualification
- 3+ years sales experience
- Experience collaborating with diverse teams
- Intermediate G-Suite Skills - Sheets, Docs, Slides, and Data Studio
- Strong analytical skill set
- FMCG/Pet Specialty industry background highly regarded
- Ability to work in a team environment, collaborating with others to meet customer needs

Travel Requirements:
Up to 25% of travel is expected.

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