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Cosmetics Retail Manager

2 months ago

Brisbane, Queensland, Australia MAC Full time
MAC Cosmetics Retail Store Manager Opportunity

We are seeking a dynamic and inspirational Retail Store Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence in our Brisbane Airport store.

Key Responsibilities:

  • Develop and execute a business plan to achieve sales and customer service targets
  • Lead and coach a high-performing team to deliver exceptional customer experiences
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Create and execute in-store events to drive sales and customer engagement
  • Collaborate with the sales team to achieve sales and customer service targets
  • Manage store operations, including staff scheduling, training, and development
  • Stay up-to-date with industry trends and competitor activity to inform business decisions

Requirements:

  • Proven retail management experience, preferably in the cosmetics industry
  • Excellent leadership, coaching, and business management skills
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience with retail point-of-sale software
  • Proficient in Microsoft Office

About MAC Cosmetics:

MAC Cosmetics is a leading prestige beauty company that values diversity, innovation, and customer satisfaction. We offer a competitive remuneration and benefits package, as well as opportunities for career growth and development.