Service Excellence Professional

5 days ago

Brisbane, Queensland, Australia beBeeHospitality Full time $50,000 - $70,000

Welcome to a unique opportunity where you can showcase your exceptional hospitality skills and make a lasting impression on our valued guests.

As a Guest Service Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will involve delivering memorable experiences through efficient check-in and check-out processes, ensuring that every guest feels like a VIP.

Effective communication is key in this position, as you will need to collaborate with colleagues to provide seamless service. You will also have the opportunity to promote hotel amenities and services by having a deep understanding of products and offerings.

We are looking for individuals who possess innovative approaches to customer service, a collaborative mindset, and the ability to multitask under pressure. If you are proficient in both written and verbal communication and have previous experience in hotel front desk operations, we would love to hear from you.

In return for your hard work and dedication, you will enjoy a range of benefits, including ALL Heartist Membership, family & friends discounts, and Accor Live Limitless (ALL) Loyalty Program. You will also have access to industry-leading training platforms and the opportunity to grow your hospitality network worldwide.

We welcome applicants from diverse backgrounds and encourage Aboriginal & Torres Strait Islander people to apply. Join us in creating unforgettable experiences for our guests and building a career that brings purpose and fulfillment.

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