Healthcare Operations Officer
2 days ago
Role Description
This role offers a unique opportunity to work in a dynamic healthcare environment and contribute to the delivery of exceptional patient-centred care. As an Administrative Officer, you will play a critical role in supporting our operations and ensuring that our patients receive high-quality care.
Duties
- Support the Outpatients Referral Management Centre team in delivering patient-centred care.
- Undertake tasks related to referral management, including finalising MHW referrals and creating first Obstetrics, Physicians & Gynaecology appointments.
- Register new patients in IPM and action emails regularly.
- Respond to phone calls and emails from referrers and patients in a timely and professional manner.
Skills and Qualifications
To succeed in this role, you will need to have excellent communication, organisational and problem-solving skills. You will also be required to have a strong understanding of healthcare operations and be able to work independently and as part of a team.
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