Warehouse Associate

1 month ago

Melbourne, Victoria, Australia World Courier (Aust) Pty. Ltd Full time

Job Summary:

The Warehouse Associate is responsible for performing a variety of warehouse-related duties, including receiving and storage of goods, preparing orders for shipment, and ensuring that orders are filled accurately and efficiently.

Key Responsibilities:

  • Comply with World Courier Standard Operating Procedures (SOP) and ensure that all warehouse activities are conducted in accordance with these procedures.
  • Compare the material received with the documentation forwarded to certify concordance or disagreement.
  • Prepare box contents according to the information described on Packing List with correct temperature control.
  • Physically perform packing process of inbound, outbound, and returned shipments using Cencora World Courier packaging products.
  • Control materials characteristics, including ID number, expiration date, Lot number, patient's kit, and temperature and storage conditions.
  • Perform activities related to shipments, including picking, packaging preparation, packing, and labeling.
  • Operate the Operative System CTM-STAR related to the Inbound, Outbound, Return, and Relocation processes.
  • Have deep knowledge and carry out relabeling, returns processing, stock control, balance, and relocations processes developed at the Facility.
  • Perform any other duties the employee has been trained for.

Requirements:

  • Minimum 2 years logistics and warehousing experience.
  • Experience in receiving/put away, inventory/replenishment, pick/pack process from waving order to completion, booking of transport for cold chain orders for re-fridge transport.
  • Understanding of the sensitivity of handling pharmaceutical products and working with and reviewing Standard Operating Procedures (SOP's).
  • Current forklift license – counter balance and high reach and electric reach trucks.
  • Experience in Warehouse Management Systems (WMS).

Working Conditions:

  • Work in all temperature-controlled environments, including +15 to +25°C, +2 to +8°C, and -20 to -30°C.
  • Participate in scheduled weekend tasks for stock control and balance sheet processes.

Communication and Teamwork:

  • Keep internal stakeholders informed of the progress of their order and shipment.
  • Collaborate with internal stakeholders to find appropriate resolutions to clinical and commercial matters to ensure ongoing client satisfaction.
  • Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed.
  • Provide information to all WCA business units to ensure work output is coordinated in an effective manner.
  • Contribute to team and organizational-wide discussions by sharing ideas, experiences, and recommendations around improving the effectiveness and efficiency of the business.

Policy and Procedure:

  • Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives.
  • Ensure WCA compliance with all government legislative and other requirements, including ACS, CASA, AQIS, IATA, and ISO.
  • Ensure full compliance with international local regulations, including WCA RACA SP (Registered Air Cargo Security Program) Australian Customs IATA regulations.
  • Ensure full compliance with WCA quality management systems (GxP).

Workplace Health and Safety:

  • Actively promote a culture that values a safe and healthy workplace.
  • Take reasonable care of, and cooperate with actions taken to protect, the health and safety of both themselves and others.
  • Report all accidents, incidents, and hazards to their supervisor as soon as is practicable.

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