Food and Beverage Service Associate

2 weeks ago

North Geelong, Victoria, Australia Holiday Inn Full time

At Holiday Inn, we're committed to delivering exceptional experiences that leave a lasting impression. As a Food & Beverage Attendant, you'll play a vital role in our mission to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Take orders accurately and provide menu recommendations.
  • Serve food and beverages efficiently while ensuring high standards of service.
  • Assist in setting up and clearing tables, ensuring cleanliness and organization.
  • Collaborate with kitchen and bar staff to ensure seamless service.
  • Address guest inquiries and resolve any issues promptly and courteously.
  • Maintain a thorough knowledge of our menu, including daily specials and local produce.
  • Adhere to health and safety regulations, ensuring a clean and safe working environment.

Qualifications:

  • Previous experience in food and beverage service is preferred but not essential.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • A positive attitude and a passion for delivering exceptional customer service.
  • Ability to work flexible hours, including weekends and holidays.
  • RSA (Responsible Service of Alcohol) certification is required.

About Us: IHG is one of the world's leading hotel companies with around 345,000 colleagues working across more than 100 countries within 6,261 Hotels to deliver True Hospitality for Good. Our diverse portfolio of differentiated brands are well known and loved by millions of people around the world. Some well-known IHG brands in Australia include Holiday Inn, Intercontinental, Crown Plaza, Voco and Hotel Indigo.

What you can expect from us:

  • Birthday leave
  • Impressive accommodation, food and beverage discounts
  • Our MyPerks program
  • A supportive Employee Assistance Program
  • On-site meals cooked by our Maestro Chefs
  • Career growth and training opportunities

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, you'll become part of our ever-growing global family.

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