Delivery Driver and Customer Service Representative

1 week ago


Tasmania, Australia Woolworths Group Full time

About the Role

We are seeking a motivated and enthusiastic Delivery Driver and Customer Service Representative to join our team at Woolworths Group.

This is a highly physical role that requires safely driving a light commercial vehicle, delivering groceries to customers, and consistently providing exceptional customer service.

The successful applicant will be required to work shifts between 5:00 am to 2:00 pm or 1:00 pm to 10:00 pm, Monday to Sunday. Additional hours may be available within the store working with our teams in the Online/Replenishment Departments.

Key Responsibilities

  • Deliver groceries to customers in a timely and efficient manner
  • Provide exceptional customer service, handling customer inquiries and resolving issues in a professional and courteous manner
  • Ensure the safe delivery of groceries, adhering to all road rules and regulations
  • Work independently, managing your time effectively and prioritizing tasks to meet deadlines
  • Maintain a clean and organized vehicle, adhering to company standards

Requirements

  • Exceptional customer service skills, with the ability to handle difficult customer situations
  • Well-developed verbal and written communication skills
  • Good interpersonal skills, with the ability to work effectively with colleagues and customers
  • A current Full Driver's Licence

Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and location. We offer a range of benefits, including competitive pay, career progression opportunities, and a supportive work environment.

About Us

Woolworths Group is an inclusive and diverse company, committed to creating a workplace where our team members feel valued, respected, and empowered. We care deeply about creating better experiences for our customers and each other.

We are committed to equal opportunity and believe that diversity and inclusion are essential to our success. We encourage applications from people of all backgrounds and abilities.



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