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Maintenance Controller Commercial

2 months ago

Melbourne, Victoria, Australia SG Fleet Full time
About SG Fleet

We are a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. Our portfolio under management exceeds $2.5 Billion, and we have a team of over 1200 employees.

Our Perks
  • We offer up to four extra days of leave each year, which we call Wellness days.
  • Industry-leading 20 weeks of paid parental leave.
  • Vehicle salary packaging to help you save.
  • Monetary service milestone awards.
  • Recruitment referral bonus.
  • Discounted mobility products and services.
  • Flexible work arrangements.
  • Career progression opportunities, with over 25% of our vacancies filled internally.
  • Education support, including an individual learning budget per year, free access to LinkedIn Learning, and more.
  • Two paid volunteer days each year to give back to causes that matter to you.
  • Health and wellbeing support, including a subsidy and an innovative Employee Assistance Program.
About the Role

This position is responsible for providing approvals to approved service repairers for passenger, commercial vehicles, and equipment nationally. The role involves managing maintenance costs incurred after the vehicle has been delivered to the customer, ensuring accurate information, and resolving day-to-day queries and operational issues within agreed timeframes.

Your Key Responsibilities
  • Approve suppliers' requests for maintenance and repair work on managed vehicles and equipment.
  • Ensure all services carried out are within the manufacturers' service requirements.
  • Ensure defective vehicle and equipment repairs are carried out in accordance with current CoR and Health and Safety processes.
  • Actively work with external suppliers to provide support and improve their EVO portal usage.
  • Assist customers with general maintenance enquiries.
Requirements
  • A qualified Diesel Mechanic.
  • Effective communication skills, both verbally and in writing, with good listening and probing skills.
  • Critical analysis and problem-solving skills, demonstrating resourcefulness, perseverance, and accountability.

Please note that a requirement of this role is that you MUST be a licensed heavy vehicle mechanic.