Retail Operations Excellence Leader

2 weeks ago

Melbourne, Victoria, Australia Spotlight Group Full time
About the Role

We are seeking an exceptional Retail Operations Excellence Leader to join our team at Spotlight Group Holdings. As a key member of our organization, you will play a vital role in driving operational improvements and empowering store teams with data-driven decision making.

Job Description

The successful candidate will be responsible for simplifying processes, building cutting-edge reporting capabilities, and ensuring data quality and accuracy. You will also train and empower users, generate business insights, and support business initiatives. Additionally, you will automate reporting, develop workflows for efficient data processing, visualization, and report generation.

Key Responsibilities
  • Simplify operations and reporting: Streamline processes, reports, and BI tools for user-friendliness and data-driven decision making.
  • Build ad-hoc reporting capabilities: Create a framework for users to generate insights on-demand and provide training for effective utilization.
  • Ensure data quality and accuracy: Implement testing and validation procedures to guarantee reliable BI solutions.
  • Train and empower users: Deliver training and documentation to equip users with the knowledge to utilize BI tools effectively.
  • Generate business insights: Leverage data analytics to identify improvement opportunities and recommend strategic actions.
  • Support business initiatives: Collaborate with stakeholders and provide data-driven support for critical projects.
  • Automate reporting: Develop automated workflows for efficient data processing, visualization, and report generation.
Requirements

To be successful in this role, you will need:

  • Retail experience: Proven experience working in a retail environment is essential.
  • Data expertise: Passion and enthusiasm for data analysis is required.
  • BI tools: Strong proficiency in Excel and Power BI for data manipulation, visualization, and reporting.
  • Data analysis: Excellent analytical and problem-solving skills with a high attention to detail.
  • Communication: Exceptional written and verbal communication skills to effectively interact with various stakeholders.
  • Stakeholder management: A proven track record of successfully managing stakeholder relationships.
  • Reporting and efficiency: Proven ability to create reports that improve business efficiencies and effectiveness.
  • Positive attitude: A resilient and solutions-oriented mindset with a positive approach.
What We Offer

In return for your expertise and dedication, we offer a competitive salary package, including:

  • A dynamic work environment where creativity and innovation are encouraged.
  • Be part of a passionate and talented team dedicated to delivering exceptional customer experiences.
  • Make a real impact on the success of a leading retail brand.
  • Enjoy a competitive salary and benefits package, including career development opportunities, profit sharing, and team member discounts.
  • Exposure to key senior stakeholders in one of Australia's largest retailers.
  • A culture that rewards initiative and creativity.
  • Centrally located office, close to South Melbourne Market, with work flexibility options.
  • Team discounts, EAP, gym membership discounts, and more.
About Us

Spotlight Group Holdings is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments, and the Spotlight Charitable Foundation. We are an equal opportunity employer and value diversity at our company.

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