Chief Cloud Reliability Specialist Sydney

1 week ago

Sydney, New South Wales, Australia Dovetail Full time

Dovetail, the world's leading AI-first customer insights hub, is seeking an ambitious problem solver to join our platform engineering team as a Chief Cloud Reliability Specialist in Sydney. Our mission is to improve the quality of every experience by connecting product teams with fast and easy access to customer insights at any point in the development lifecycle.

As a critical member of our team, you will play a significant role in delivering complex features, driving quality, and promoting operational practices within our platform and product teams. Your expertise in cloud technologies, such as AWS, containerization, and serverless technologies, will be essential in evolving our internal systems and platforms.

We are looking for a Senior Site Reliability Engineer who can own the technologies that power our engineering, directly impact delivery performance, developer experience, reliability, and the end-to-end customer experience. If you're passionate about sweating the details on delightful experiences, tackling ambitious technical challenges, and delivering customer value, we want to hear from you.

About Us

Dovetail is a company that celebrates individualism, welcoming everyone to show up as their authentic selves every day. We believe in building an environment where every team member feels supported and valued. Our goal is to foster a culture of pragmatism, collaboration, and continuous growth.

The Role

  • You will work closely with your engineering manager, technical product manager, and other engineers to evolve our internal systems and platforms.
  • You will own the technologies that power our engineering, responsible for cross-cutting technologies that support all Dovetail engineers in delivering value to our customers.
  • You will participate in the design and implementation of technical solutions for Dovetail's platform, including infrastructure, application foundations, developer tooling, CI/CD, and observability.
  • You will bring an SRE mindset to promote operational practices within our platform and product teams, supporting state-of-the-art reliability and performance for our rapidly growing customer base.
  • You will support other engineers, working with others to continually improve our software practices through code review, pair programming, design sparring, and career growth.

What You'll Bring

  • You have experience in platform engineering, with expertise in cloud technologies similar to AWS, containerization, and serverless technologies.
  • You have the ability to play a significant role in the delivery of complex features, understand requirements, and drive quality.
  • You are pragmatic and flexible, able to operate with high independence, be resourceful in solving problems, and adjust to shifting deadlines and project goals.
  • You share our keen eye for quality, cutting scope before cutting quality.
  • You have excellent, concise communication skills, able to articulate effort vs impact tradeoffs.

Benefits

  • We offer competitive salaries, equity for all employees, and a range of benefits designed to support your well-being and career growth.
  • You will enjoy extra paid days off, equal parental leave, floating public holidays, flexible work-life balance, and the opportunity to work from anywhere for up to 4 weeks per year.
  • We provide modern, pet-friendly offices, health and wellness programs, and opportunities for professional development and growth.

Location

This role is based in Sydney, Australia, and requires regular attendance at our office.

Salary Range

$180,000 - $200,000 per annum, depending on experience.

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