General Manager

2 weeks ago

Mount Isa, Queensland, Australia Waymark Hotels Full time
About the Role

We are seeking an experienced General Manager to lead our team at the Isa Hotel & Red Earth Boutique Hotel in Mount Isa, Queensland. As a key member of our management team, you will be responsible for the overall management and success of both venues, including accommodation, dining, gaming, and event services.

Key Responsibilities
  • Oversee daily operations across all departments, ensuring a seamless guest experience.
  • Lead, motivate, and develop a high-performing team.
  • Drive revenue growth through innovative strategies and exceptional customer service.
  • Manage budgets, financial reporting, and ensure cost controls are in place.
  • Ensure compliance with all regulatory and health & safety requirements.
  • Foster relationships with the local community and enhance the hotel's reputation.
What We're Looking For
  • Proven experience as a Hotel Manager or in a senior leadership role within the hospitality industry.
  • Strong financial acumen and experience in budgeting and forecasting.
  • Excellent communication and interpersonal skills.
  • Ability to lead by example and inspire your team to deliver excellence.
  • A proactive, hands-on approach with a passion for hospitality.
Mandatory Qualifications
  • RMLV (Responsible Management of Licensed Venues)
  • Approved Manager's License
  • Gaming Nomination
  • Customer Liaison Officer (CLO) certification
  • RSA (Responsible Service of Alcohol)
  • RSG (Responsible Service of Gambling)
What We Offer
  • Competitive salary package with accommodation assistance.
  • Opportunities for professional development and career progression.
  • A dynamic and supportive work environment.
  • The chance to make a significant impact across two well-established venues in a thriving regional town.

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