Senior Store Supervisor

7 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $72,000 - $84,000
Job Title: Senior Store Supervisor

About the Role:

We are seeking a highly skilled and experienced Senior Store Supervisor to lead our retail team. The successful candidate will have a proven track record in managing store operations, driving sales growth, and maintaining high customer satisfaction levels.

Key Responsibilities:

  • Lead daily store operations to ensure smooth and efficient service delivery.
  • Determine appropriate product mix, stock levels, and service standards to meet customer expectations.
  • Formulate and implement purchasing strategies, set competitive pricing, and manage marketing initiatives.
  • Promote and advertise store goods and services to increase brand awareness and foot traffic.
  • Sell goods directly to customers, provide detailed product advice, and ensure a high level of customer satisfaction.
  • Maintain accurate records of inventory and financial transactions.
  • Prepare and manage store performance metrics, monitor costs, and optimise profitability.
  • Lead recruitment, selection, training, and supervision of retail staff to build a capable and motivated team.
  • Ensure compliance with occupational health and safety (OHS) regulations and internal policies.
  • Develop and manage staff schedules to ensure efficient coverage.
  • Liaise with suppliers, manage stock replenishment, and maintain strong supplier relationships.
  • Maintain high standards of visual merchandising and store presentation.

Qualifications & Skills:

  • Tertiary qualification in Retail Management or a related field is desirable.
  • Minimum 1 year experience in a senior retail management role.
  • Demonstrated leadership and people management capabilities.
  • Strong skills in inventory management, merchandising, and customer service.
  • Excellent analytical and problem-solving skills.
  • Knowledge of retail sales strategies, product promotion, and marketing.
  • Familiarity with OHS regulations and store compliance requirements.

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