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Sales and Customer Service Representative
2 months ago
Transforming Healthcare through Exceptional Service
At Medibank, we're driven by a clear purpose: to deliver better health outcomes for our customers, patients, and community. We're committed to fostering a culture of innovation, diversity, and inclusivity, where every individual can thrive.
About the Community Team:
Our Community Team is dedicated to creating a personalized experience for our customers, leveraging our geographic presence to build trust and connection. By working closely with local communities, we aim to make a meaningful impact on their health and wellbeing.
About the Role:
We're seeking a highly skilled Sales and Customer Service Representative to join our team. As a Local Community Liaison, you'll play a pivotal role in bringing Medibank's products and services to your local community. You'll be responsible for delivering exceptional customer service, building strong relationships, and driving business growth.
Key Responsibilities:
- Provide outstanding customer service through various channels, including in-store, phone, and community outreach.
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Drive business growth by identifying opportunities and implementing effective solutions.
- Collaborate with cross-functional teams to achieve business objectives.
- Stay up-to-date with industry trends and best practices to continuously improve service delivery.
What We Offer:
- A dynamic and inclusive work environment that values diversity and innovation.
- Opportunities for career growth and development, with a focus on customer service excellence.
- A comprehensive benefits package, including health insurance and rewards programs.
- A chance to make a meaningful impact on the health and wellbeing of our customers and community.
About You:
- You're a customer service expert with a passion for delivering exceptional experiences.
- You're a strong communicator with excellent interpersonal skills.
- You're a team player with a collaborative mindset.
- You're adaptable and able to work in a fast-paced environment.
- You're committed to ongoing learning and professional development.
Why Medibank?
We're a leading healthcare provider dedicated to making a positive impact on the lives of our customers and community. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. If you're passionate about delivering exceptional customer service and making a difference in the healthcare industry, we encourage you to apply.
