
Administrative Officer Position
2 weeks ago
Operational Compliance Coordinator
About the Role
We are seeking a highly skilled Operational Compliance Coordinator to manage and track regulatory notifications within required timeframes.
This role offers flexibility to work 4 or 5 days per week and can be based in Brisbane, Sydney, or Melbourne, either from home or a relevant local office.
Main ResponsibilitiesRegulatory Notifications and NQAITS Management- Prepare, submit, and manage notifications to the Safety and Education Regulators in accordance with legislative timeframes (e.g., serious incidents, changes to service details, complaints, etc.).
- Maintain a register/log of all notifications submitted, including supporting documentation and internal tracking.
- Liaise with Centre Managers/Directors to gather information, review accuracy, and clarify details prior to submission.
- Monitor the relevant regulatory notification portal for correspondence or follow-up from the Regulatory Authority and escalate as needed.
- Assist in the preparation of reports on incident trends, compliance breaches, and risk areas for internal stakeholders.
- Maintain and update the central compliance database and incident registers.
- Ensure the correct storage, archiving, and confidentiality of all compliance/safety-related documentation.
- Draft routine correspondence and prepare documents related to regulatory or compliance matters.
- Support the maintenance of the organisation's Quality Management System by uploading, reviewing, and archiving policies, procedures, and records.
- Provide administrative support to ensure timely responses to queries from internal stakeholders (e.g. centre teams) regarding compliance and notification processes.
- Support communication with external regulatory bodies as required.
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