Technical Support Specialist

5 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $110,000

Job Overview:

We are seeking an experienced Support Specialist to provide timely and effective technical support for end-users.

Key Responsibilities:

  • Provide technical assistance and troubleshooting to resolve hardware and software issues.
  • Configure, deploy, maintain and troubleshoot laptops and mobile devices.
  • Manage IT assets, inventory and disposal.
  • Identify, log and resolve technical problems with vendors and stakeholders.
  • Set up and remove IT equipment from offices and meeting rooms.
  • Support video conferencing in meeting rooms.
  • Utilize proactive tools to identify and resolve technical issues.

Requirements:

  • Excellent communication skills to communicate complex technical information to non-technical users.
  • 12 months experience in a technical support role or equivalent qualification.
  • Solid technical skills with client software and hardware.

About the Opportunity:

This is a great opportunity to work in a dynamic and supportive team environment. The ideal candidate will possess excellent technical skills and be able to effectively communicate with users at all levels.

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