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Business Transformation Lead

1 month ago

Lindfield, New South Wales, Australia Commonwealth Bank Full time

About the Role

We are seeking an experienced Business Transformation Lead to join our Corporate Cards squad and drive a multi-year digital transformational change. As a key member of our team, you will leverage your domain knowledge and strategic mindset to deliver outcomes across the product lifecycle.

Key Responsibilities:

  • Form part of a Corporate Card squad to deliver a multi-year digital transformational change.
  • Continuously improve the customer experience by reviewing and enhancing features, benefits, and digital experience.
  • Act as the voice of the Business Bank and translate business requirements for your squad.
  • Ensure robust operational risk management.
  • Work with external strategic and industry partners and suppliers to support integration of new business opportunities.
  • Work closely with the Product Owner to deliver digital experiences across NetBank and the CommBank app.
  • Ensure robust operational risk management.

What You Will Need

  • An undergraduate and post-graduate degree in business, marketing, engineering, data decisioning or similar qualifications.
  • Prior experience working across end-to-end Agile projects and technical delivery.
  • Influential and confident stakeholder management skills as this role will see you working across risk, product, digital, technology, and compliance business partners.
  • A risk management mindset.
  • The ability and enthusiasm to act as a 'change leader' in supporting transformational change.
  • Exceptional written and verbal communication.

About Us

We're Commonwealth Bank, one of Australia's leading financial institutions. Our Everyday Business Banking team supports the full spectrum of customers' needs from small businesses to large corporates. We have accountability for Deposit and Transaction Product and Portfolio Management, Cash Channel Strategy, Merchant Solutions, Business Customer Onboarding, Customer lifecycle Management, and Business Customer Propositions.

Your Salary

$120,000 - $180,000 per annum (dependent on experience)