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IT Service Delivery Manager

2 months ago

Banana Shire, Australia Ampstek Full time

About Ampstek

Ampstek is a leading provider of IT services to the banking industry.

Job Title: IT Service Manager

We are seeking an experienced IT Service Manager to join our team. The successful candidate will be responsible for leading our IT service delivery team and ensuring that our services meet the highest standards of quality and reliability.

Key Responsibilities:

  • Overall experience in the IT industry for 4-6 years with experience in L1/L2 production support.
  • Good knowledge in incident/problem/change management.
  • Technical exposure in any technology and ability to analyze issues.
  • Awareness of the ITIL service management framework.
  • Strong communication skills in English.
  • ITIL certification and Agile awareness is preferred.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of IT services to the banking industry.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to us.