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Mechanical Support Expert

2 weeks ago

Melbourne, Victoria, Australia Heidelberg Full time
Role Description
The Field Services Representative will be responsible for providing mechanical support for new and remarketed press and post press equipment installations. This includes working with the Service team to identify service gaps and sources of customer dissatisfaction, as well as supporting sales operations in respect to field technical issues and customer complaints.

Company Overview
Heidelberg is a company with a rich history and a commitment to innovation and tradition. We have been a reliable partner to the global printing industry for over 170 years, offering high-quality products and services. Our values are deeply rooted in our tradition and oriented towards a common future.

Requirements and Qualifications:
  • Bachelor's degree in a relevant field (e.g., mechanical engineering, electrical engineering).
  • Proven experience in mechanical support or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.