Dental Practice Coordinator Specialist

2 weeks ago


Stafford Heights, Queensland, Australia Maven Dental Full time
Role Overview

This Dental Practice Coordinator position is a key role in our front office team, requiring exceptional organisational skills and attention to detail. The successful candidate will be responsible for coordinating appointment scheduling, managing the dental practice calendar, and maintaining accurate patient records.

Responsibilities
  • Greet patients with a warm and welcoming demeanor, ensuring they feel comfortable and at ease during their visit.
  • Coordinate appointment scheduling to ensure optimal efficiency of the practice's calendar.
  • Maintain up-to-date patient records, including personal information and treatment details.
  • Handle patient inquiries, either in person, online, or over the phone, providing top-notch customer service.
  • Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
  • Work collaboratively with the dental team to maintain seamless communication and workflow between the front office and clinical areas.
Requirements

We are seeking a highly organised individual with excellent communication skills and the ability to multitask effectively. The ideal candidate will have previous experience working in a dental setting (5 years+) and be proficient in using dental practice management software.

  • Strong organisational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
  • Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
  • Excellent computer skills, including experience with dental practice management software.
What We Offer

Maven Dental Stafford Heights offers a competitive remuneration package commensurate with your skills and experience. You'll also be part of the Abano Healthcare network, which provides access to industry-leading resources and opportunities for career growth and development.



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