Coffee Shop Manager

5 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $50,000 - $60,000

As a seasoned retail leader, you will play a pivotal role in overseeing the daily operations of our coffee shop. Your expertise in team management and employee development will be crucial in driving business growth and maintaining exceptional customer service standards.

This is an exciting opportunity to lead from the front and take ownership of store procedures, team building initiatives, and visual merchandising. You will be responsible for mentoring and guiding your team to achieve high levels of performance and customer satisfaction.

The ideal candidate will possess strong leadership skills, with a proven track record of success in managing teams and achieving sales targets. They will also have excellent communication and interpersonal skills, with the ability to build rapport with colleagues and customers alike.

You will work closely with our senior management team to implement strategies that drive business growth and profitability. This includes optimizing store layouts, improving operational efficiency, and enhancing the overall customer experience.

This role offers a competitive salary package, comprehensive benefits, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.

  • To be successful in this role, you will need to demonstrate a strong understanding of our company values and mission. You will also need to possess excellent problem-solving skills, with the ability to think critically and make sound decisions under pressure.
  • You will be required to maintain accurate records and reports, including sales data, customer feedback, and staff performance metrics.
  • A key aspect of this role is to provide coaching and guidance to employees, helping them to develop their skills and reach their full potential.

In return for your hard work and dedication, you can expect a rewarding and challenging career with opportunities for professional growth and development. We offer a dynamic and supportive work environment, where you can thrive and reach your full potential.

Our company is committed to providing ongoing training and development opportunities, enabling you to stay up-to-date with the latest industry trends and best practices. You will also have access to our employee assistance program, which provides confidential support and guidance on matters such as stress management, financial planning, and work-life balance.

Requirements:
  • Mandatory 1 year experience in a leadership/supervisory role
  • Accredited Food Hygiene and Safe Food handling course
  • Accredited coffee making course or minimum of two years experience
  • Loyal work history in customer service environment
  • Computer literacy, financial budgets, accountancy knowledge

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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