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Sales Driven Store Associate
2 weeks ago
The Operations Team Member is a vital role within our organization, responsible for delivering essential store operations activities in support of a sales-driven culture and profitable growth.
- Main Responsibilities:
- Cash handling and banking integrity are paramount to ensuring seamless transactions.
- Tendering transactions requires attention to detail and accuracy.
- Systems access and data integrity are critical components of this role.
- Store web sales and extended warranty claims must be managed efficiently.
- Telephone management and customer enquiries require effective communication skills.
- Marketing and promotional activity are essential for driving sales and engagement.
- A key aspect of this role is contributing to financial performance through effective inventory management and cost control.
- Ensuring all sales channel fulfillment aligns with procedures is crucial.
- Collaborating with the team to deliver a consistent positive store and channel experience for customers is vital.
- Effective resolution of customer complaints and queries is also a key responsibility.
- Contributing to The Good Guys brand and store experience through quality merchandising and presentation is essential.
- Maintaining and improving sales skills and product knowledge through available online platforms and development opportunities is a continuous requirement.
- Customer Focus: Everything done through the eyes of the customer.
- Drives Results: Consistently achieves results even under challenging circumstances.
- Demonstrate Self-Awareness: Uses feedback and reflection to gain insight into personal strengths and weaknesses.
