Customer Growth Ambassador

3 days ago


West Lakes, Australia Dental Corporation Full time
Company Overview
Bupa is a healthcare company that prioritizes customer care and employee well-being. As a valued member of our team, you will have the opportunity to make a meaningful impact on people's lives.

Estimated Salary: $65,000 - $80,000 per year

Job Description
The Customer Growth Ambassador role involves providing individualized recommendations for health and wellbeing products to customers, showcasing their value and benefits. You will work with supportive colleagues and managers to deliver health solutions and claim resolutions that are meaningful to customers.

Key Responsibilities:
  • Provide personalized product recommendations to customers based on their needs.
  • Develop business and community-based relationships to promote the Bupa brand and products.
  • Assist existing Bupa members with day-to-day transactions and ensure they understand the full value of their health insurance product.
  • Identify and address customer concerns or needs, providing effective solutions.
  • Educate members on all the benefits they can access.

Required Skills and Qualifications:
To excel in this role, you should possess excellent communication and interpersonal skills, a strong understanding of health and wellbeing products, and the ability to work effectively in a team environment.

Benefits:
We offer a range of benefits to support your career development and overall well-being. These include access to training programs, e-Learning resources, and state-of-the-art knowledge base 'Know-It'.

Training and Development:
We believe in giving you room to grow and develop your skills. Our dedicated Store Managers will provide support to help you excel in your role. You'll have access to classroom training, e-Learning, and on-the-floor product knowledge training.

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