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Senior Manager, Adele House Service
1 month ago
About Us
The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society.
Key Highlights
- Permanent Full-time Role: Based in Coffs Harbour
- Generous SCHCADS Award Salary + NFP Salary Packaging Benefits
- Diverse leadership role driving positive change in your local community
Your Role
As the Manager of Adele House, you will oversee the day-to-day operations of our residential drug and alcohol rehabilitation service, ensuring the highest standards of care and operational excellence.
Your Key Responsibilities
- Lead and supervise staff within the AOD Programs, ensuring services align with organisational policies, NSW Clinical Care Standards, and QIC Accreditation.
- Implement the Strategic Plan within your team, focusing on outcome-based improvements and excellence in service delivery.
- Ensure compliance with WHS, safeguarding guidelines, and risk management systems, promoting a safety-first approach.
- Oversee program delivery, including Core AOD groups, therapeutic programs, health services, and vocational training through the Skills to Work program.
- Collaborate with external services to ensure continuity of care and maintain valuable partnerships.
- Provide data-driven insights to support planning, evaluation, and quality improvement.
- Ensure smooth site operations in coordination with Facilities and Property teams, including site maintenance and kitchen services.
- Supervise team members, fostering performance development, mandatory training, and opportunities for professional growth.
Requirements
- Tertiary qualification in a relevant field such as Social Work, Social Science, Community Welfare or 5+ years of relevant experience.
- Proven management experience, including operations and team leadership.
- Strong communication, negotiation, and conflict resolution skills.
- Expertise in drug and alcohol rehabilitation and mental health, with experience in evidence-based interventions and care planning.
- Knowledge of community resources, including health, mental health, legal assistance, employment services, and accommodation.
- Strong WHS knowledge and experience managing complex caseloads.
- Proficiency in Microsoft Office and experience with data collection systems.
- NSW driver licence (unencumbered).
The St Vincent de Paul Society welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce.
