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Lounge Ambassador

3 weeks ago

Brisbane, Queensland, Australia beBee Careers Full time

We are seeking a skilled and enthusiastic Lounge Ambassador to join our dynamic team in delivering exceptional customer service.

The role involves welcoming guests, conducting daily front desk operations, and ensuring the smooth delivery of high-quality services. Our ideal candidate will possess excellent communication skills, be efficient in learning new systems, and demonstrate a genuine passion for hospitality.

Key Responsibilities:

  • Welcoming guests and engaging with warmth and enthusiasm
  • Managing front desk operations and handling guest inquiries
  • Providing exceptional customer service and meeting satisfaction targets
  • Collaborating with the lounge team to ensure seamless service delivery

Requirements:

  • Proven experience in similar roles within a hosting or front office environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • A genuine passion for hospitality and customer service