Senior Network Engineer

6 days ago

Melbourne, Victoria, Australia CyberCX Full time
Job Requirements

The ideal candidate for this role will have a strong background in IT engineering and operations, with at least 5 years of experience in a similar field.

The Technical Lead must have ITIL Foundation Qualifications and suitable vendor certifications, with a strong understanding of MSE toolsets and high-level business relations.

This role requires excellent communication and interpersonal skills, with the ability to mentor and guide less experienced members of the team.

The successful candidate will be able to function at the highest level of Engineering, with a strong analytical and problem-solving skillset.

  • Own and drive the migration of MSS workloads from legacy locations into their future states.
  • Own and drive the MSE toolsets, e.g., Azure, PRTG, Auvik, etc.
  • Develop high-level business relations across high-impact projects that involve MSE.
  • Function at the highest level of Engineering, performing work requiring a very high level of technical knowledge of a specific area and/or ability to integrate at a high level the knowledge of several areas.
  • Onboarding new clients into MSE.
  • Provide 4th level support and management of client networks across diverse range of infrastructure including Security, Networking, Compute, Storage, Cloud, etc.
  • Proactively investigate and provide recommendations on client infrastructure performance and stability. Perform analysis on security and network event data collected from network elements and security devices, ensuring alignment to best practice standards.
  • Design, implementation, configuration, and administration of infrastructure across multiple technology platforms.
  • Develop and maintain scripts and automation routines, etc.
  • Develop and contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively.
  • Follow and enforce ITIL aligned Incident, Request Fulfilment, Problem and Change Management process for any changes required on customer's network.
  • Mentor and guide less experienced members of the team.

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