Retail Operations Manager

2 weeks ago


Salamander Bay, Australia Essilor Full time

About Us

We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. The company brings together the complementary expertise of two industry pioneers in advanced lens technologies and the craftsmanship of iconic eyewear, creating a vertically integrated business uniquely positioned to address the evolving vision needs of the global market.

Our people are creative, entrepreneurial, and celebrated for their unique perspectives and individuality, driving our iconic brands in 150 countries. We enable people to "see more and be more" with our innovative designs, exceptional quality, and cutting-edge processing methods.

Our team is dedicated to our cause of "seeing the beauty in life." We provide expert in-store experiences for all clients, encourage employee work/life balance, and offer health and wellbeing initiatives. Through our charity partner OneSight, we provide local and global volunteering opportunities, OneSight volunteer leave, and the ability to become a global ambassador.

Your Role

  • Lead a high-performing team to achieve KPIs and sales targets.
  • Engage and motivate the team daily.
  • Coach and inspire through training.
  • Create a customer-centric environment.
  • Ensure compliance with brand guidelines and inspire best practice.

Requirements

  • Proven track record of strong sales achievements within a KPI structure.
  • Proven problem-solving ability and excellent relationship-building skills.
  • Exceptional time management and organisational skills.
  • Retail management experience in high-volume, fast-paced retail environments is desirable.
  • Optical experience is highly regarded but not essential, as we provide excellent training.


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